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Soft Skills Insights

We unpack behavior science, habit research, and academic research to provide practical insight into how to upgrade your people's critical thinking, communication, people management, and time management skills

Will Time Make You Happier than Money? time management Jun 30, 2020

When given the choice, should you invest money to get more time or invest your time to earn more money?

 

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The Science of Productivity segment brings you sc...

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Lessons from Companies that are Working Less time management Jun 24, 2020

Depending on the survey, 67% to 79% of employees suffer from burnout at least some of the time. These victims of burnout cite unreasonable workload and “too little time in the day to get the job done”...

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Why Your Employees Don’t Care About Productivity people management time management Jun 10, 2020

According to Gallup, 53% of employees give the minimum effort required to complete their work. In other words, more than half of the workforce are doing just enough to collect their paycheck and no mo...

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Lessons from Leading Pop Artists: How to be Creative Over and Over Again critical thinking May 27, 2020

In business, we often have the perception that brilliant ideas come either from the minds of geniuses or through intense, focused collaborative thinking. While both are sources of creative breakthroug...

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The Ownership Rollercoaster: How Managers Undermine Team Performance people management May 21, 2020

The degree to which you and your team members take ownership for your work significantly impacts the quality of your work.

For example, Wharton professor Adam Grant conducted research with three grou...

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Why You and Your Employer Should Pay Attention to Changes at Home resilience Apr 16, 2020

In this unprecedented time, it’s natural for you and your employer to focus on the dramatic changes to the way you do work, your clients’ scenarios, and perhaps even your business. But you and your em...

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How to Overcome the Social Isolation of Remote Work resilience Mar 18, 2020

One of the most robust studies of the value of remote work split call center representatives in a Chinese company into two groups: work from home and work from the office. At the end of nine months, r...

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How to Avoid A Key Downside of Remote Work resilience Mar 17, 2020

Zarvana is a fully remote team, spanning three continents. Founder and CEO Matt Plummer has spent the last 3.5 years working remotely, first at strategy consultancy, The Bridgespan Group, and then Zar...

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The 3 Step Decision-Making Process You Need to Know Before Worrying About Cognitive Biases critical thinking Mar 11, 2020

You are likely sabotaging the quality of your decisions if you lack a simple, repeatable decision-making process to ensure you approach decisions in a consistent way. When it comes to decision-making,...

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The Clumped Towel Fallacy, A Counterproductive Mindset people management time management Feb 27, 2020

We’ve all done it before. You get out of the shower, dry off, and then let the towel slump to the floor as you get dressed. You finish getting dressed, fixing your hair, and whatever else you might do...

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How to Recover from the 3 Common Burnout Cycles resilience Feb 17, 2020

Trying to prevent or recover from burnout? You’re likely focused primarily– if not exclusively– on what happens while you’re working. Yet, what you do after work to recover for the next day and the rh...

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Critical Thinking Process: 4 Questions that Improve Any Idea critical thinking people management Feb 10, 2020

As a manager or leader, responding and giving feedback to others will always be a large and critical part of your job. You must know how to improve others’ ideas, and you must know how to do so in rea...

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