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Soft Skills Insights

We unpack behavior science, habit research, and academic research to provide practical insight into how to upgrade your people's critical thinking, communication, people management, and time management skills

How to Overcome the Social Isolation of Remote Work resilience Mar 18, 2020

One of the most robust studies of the value of remote work split call center representatives in a Chinese company into two groups: work from home and work from the office. At the end of nine...

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How to Avoid A Key Downside of Remote Work resilience Mar 17, 2020

Zarvana is a fully remote team, spanning three continents. Founder and CEO Matt Plummer has spent the last 3.5 years working remotely, first at strategy consultancy, The Bridgespan Group, and then...

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The 3 Step Decision-Making Process You Need to Know Before Worrying About Cognitive Biases critical thinking Mar 11, 2020

You are likely sabotaging the quality of your decisions if you lack a simple, repeatable decision-making process to ensure you approach decisions in a consistent way. When it comes to...

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The Clumped Towel Fallacy, A Counterproductive Mindset people management time management Feb 27, 2020

We’ve all done it before. You get out of the shower, dry off, and then let the towel slump to the floor as you get dressed. You finish getting dressed, fixing your hair, and whatever else you...

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How to Recover from the 3 Common Burnout Cycles resilience Feb 17, 2020

Trying to prevent or recover from burnout? You’re likely focused primarily– if not exclusively– on what happens while you’re working. Yet, what you do after work to...

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Critical Thinking Process: 4 Questions that Improve Any Idea critical thinking people management Feb 10, 2020

As a manager or leader, responding and giving feedback to others will always be a large and critical part of your job. You must know how to improve others’ ideas, and you must...

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Critical Thinking Can Be Learned. Hereā€™s The Evidence-Based Way How. critical thinking Jan 30, 2020

Can critical thinking be learned? This question stands at the core of most of the world’s educational systems with significant and obvious implications for the business world. In fact, many...

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How Productivity Leads to Happiness, According to Harvard Research resilience time management Jan 14, 2020

In the quest for happiness, you may not think to look for ways to boost your productivity. In fact, productivity can sometimes be associated with a rushed, task-focused way of life, devoid of fun...

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How to Use Your Vacation to Prevent Burnout Jan 13, 2020

Prefer a video version of this content? Watch here.

With holidays around the corner, there’s a fair chance you are telling yourself some version of this: “If I can just get to the...

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How to Use One of the Most Important Management Tools people management time management Jan 07, 2020

To be a good manager, you must be capable of wielding a large number of management tools as you carry out these four primary responsibilities:

  1. Thought/idea management
  2. People/team management
  3. ...
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How to Get Good Upward Feedback by Overcoming 2 Common Mistakes people management Dec 26, 2019

Feedback is critical for growth and professional development. Feedback provides the roadmap that guides your development efforts and energy. For managers, upward feedback is just as critical as...

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Top 3 Skills Leaders & Managers Should Develop in 2022 critical thinking people management Dec 19, 2019

The average professional has just 28 minutes per week to focus on their development (1% of their workweek). In this limited time, you must choose between 5,000 courses on LinkedIn...

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