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Soft Skills Insights

We unpack behavior science, habit research, and academic research to provide practical insight into how to upgrade your people's critical thinking, communication, people management, and time management skills

What People Managers Need to Learn from Gladwell’s Talking to Strangers people management Dec 09, 2020

In the pre-COVID world, you might have had a check-in with a team member and thought: he is doing great. He was energetic, smiling, and sitting upright. You have nothing to worry about. You can see...

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Two Ways to Boost Psychological Safety communication people management Dec 07, 2020

Google’s extensive research on what distinguishes its most successful teams (called Project Aristotle) identified psychological safety as the number one predictor of team effectiveness. New...

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How Your Sequencing of Tasks Affects Productivity time management Nov 25, 2020

There are two lines of thought regarding how you should sequence tasks in order to maximize your productivity. One suggests that once you finish one task, you should move onto the next with the...

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The Power of Ownership people management time management Nov 25, 2020

You’re waiting to be seen by the doctor and it seems like it’s going to be quite a wait. You can choose between joining a line for a specific doctor or staying in a centralized, pooled...

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How to Stay Motivated: Pleasure or Purpose time management Nov 19, 2020

Research shows some unfortunate news for the millions of professionals who have found themselves working from home for the last few months – and their employers. People who work from home...

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How to Pick Your Most Creative Idea critical thinking Nov 17, 2020

You do a brainstorming session with your team, compile the list of ideas, and then have everyone vote on which idea they think is most creative (i.e., valuable and novel). The idea with the most...

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The Unintended Consequences of Winning Negotiations communication critical thinking Nov 05, 2020

It would make sense to assume that winning negotiations is the most productive – and therefore desirable – course of action. After all, if you get what you want, you will likely be more...

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How Procrastination Boosts Creativity critical thinking Nov 03, 2020

Procrastination – or at least chronic procrastination – hampers productivity. The reasons why are obvious. However, a moderate amount of procrastination when it comes to certain types...

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To Prevent Loneliness at Work, Stop Copying What Hasn’t Worked resilience Oct 29, 2020

When COVID-19 sent most professionals home from work in the spring, almost no manager or leader needed to be told that isolation and loneliness loomed as serious risks to their people’s...

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Does Quantifying Your Work Make You More Productive? time management Aug 31, 2020

The quantified self movement has gained significant momentum over the last few years as more and more people have sought ways to collect data on all aspects of their life.

Similarly, as...

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How Should You Close An Email? time management Aug 26, 2020

Most of us thoughtlessly sign an email with whatever signature we’ve gotten used to adding before our names. Some even skip signing at all and just allow their auto-populated signature to...

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Does Agile Make Your Team More Innovative? people management time management Aug 24, 2020

The agile project management methodology, originating among software developers in earnest in the early 2000s, has increasingly crossed into other industries as teams and companies look for ways to...

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