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Soft Skills Insights

We unpack behavior science, habit research, and academic research to provide practical insight into how to upgrade your people's critical thinking, communication, people management, and time management skills

3 Questions That Cause the Most Workplace Stress & Lead to Burnout resilience Sep 18, 2019

When the World Health Organization (WHO) updated its definition of burnout in late May to label it as a “syndrome,” it made official what millions already knew by...

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Productive Managers Avoid These ‘Shortcuts’ In Order to Save Time people management time management Jul 12, 2019

Productive people work faster than their peers, constantly finding shortcuts to get work done in less time than their peers. That’s what I thought when I started my...

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3 Common Business Practices You Should Apply to Your Personal Life to Improve Your Well-Being resilience May 31, 2019

In January 2017, I decided I would leave my job at a Boston-based management consulting firm to start a company in the small, northern California city of Redding that I had moved to six months...

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Critical Thinking & The Science of Picking Winning Ideas critical thinking Apr 23, 2019

If you’ve been reading business publications like this Inc. or Harvard Business Review, you likely have a high value for creativity and innovation. You probably spend a lot of...

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Critical Thinking, Not Creative Thinking, Led to Microsoft, Apple, and Facebook critical thinking Apr 02, 2019

When we think of the greatest minds, we tend to default to those who see into the future and come up with history-changing ideas out of thin air. These are the people who possess unusual levels of...

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How to Create a Team Environment Where Critical Thinking Flourishes critical thinking people management Mar 12, 2019

Ranking number two on the World Economic Forum’s list of top skills required for the high-paying jobs of 2020 is critical thinking. And critical thinking is only beat by...

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How Productive Mindsets Boost Employee Engagement resilience time management Nov 12, 2018

Founder Matt Plummer was featured in this extensive report by Hubstaff, which provides a time-tracking app. Below is the selection from Matt found in the “Experience Well Being”...

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Unicorn Syndrome: Why Most Reject Research That Would Help Them Develop Professionally critical thinking people management Oct 30, 2018

When coaching or training people on how to reach their full potential at work, it’s easy for me to get them riled up in less than a minute: tell them they should have less than 3 email...

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Community Protects Against Burnout. Here’s How to Feel Connected at Work resilience Jul 05, 2018

Today, the average person has 338 Facebook friends, 930 LinkedIn connections, and 707 Twitter followers. Slack, the digital communication platform for teams, boasted six million users a...

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Why High Performers are More Likely to Experience Burnout & How to Protect Them resilience Jun 21, 2018

High performers hold great value for any company, delivering 400% more productivity than average performers. Yet, if companies do not help them maintain their well-being, these gains are...

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How to Make Holidays and Vacation Refreshing & Productive resilience Dec 22, 2017

Holidays and vacations offer a special opportunity to rest, reflect on the past few months, and prepare for the coming months. To understand how to recapture this opportunity and make your holidays...

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5 Keys to Productivity Without Burnout resilience time management Dec 11, 2017

About nine months into my tenure at a top strategy and management consulting firm, I found myself on the slippery slope to burnout. Unfortunately, I was far from alone in that experience. As...

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